Customer Care

Our experienced and knowledgeable Customer Care Representatives are here to assist you from 8:00am – 8:00 pm EST, Monday - Friday. Simply call toll-free 877-566-7547 for assistance. Or you can email us:

SureGrip Story

At SureGrip ® Footwear, we believe that slip resistant shoes should be comfortable AND fashionable. We carry both men’s and women’s no-slip footwear - athletic, dress, casual, work and safety shoes – for all industries including food service / restaurant, hospitality, healthcare, grocery, travel, entertainment and industrial. Hard-working professionals everywhere rely on our revolutionary patented SureGrip slip-resistant technology to keep them safe when they’re on the go. Our partnership with leading shoe brands – New Balance ®, Aerosoles ®, Dockers ®, Caterpillar ®, Johnston & Murphy ®, Merrell ®, Crocs ®, and our own Keuka ™ brand – means that you have more choices, more styles, and more colors than ever before. Not to mention, the confidence you get from knowing your work shoes are as safe as they are stylish and comfortable.

Our company programs include same day shipping, free returns/exchanges, and payroll deduction.

Catalog Request

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We understand your business and its unique requirements. That’s why we offer company programs like special guarantees, same day shipping, easy payroll deductions, free shipping & returns, and exceptional customer service. We know our job is to make your job easier.

$5,000 Guarantee

SureGrip ® Footwear is engineered for safety, style, comfort and durability at a great value. Designed to protect workers on slippery surfaces, SureGrip shoes are the brand of choice for restaurants, hotels, supermarkets, factories and industrial areas throughout the U.S. & Canada. Read more about our Confidence Guarantee...

Frequently Asked Questions (FAQ’s)

The Online Help Center is designed to help you use our website and learn a little more about SureGrip Footwear. You can browse the topics below for answers to some commonly asked questions and view our policies online.


We are not happy unless you are. Our 100% Satisfaction Guarantee ensures that if you are not satisfied with your shoes, for any reason, simply return them, using the Pre-Paid UPS shipping label contained in your box within 60 days of purchase.

Contact Us:

Customer Service

SureGrip® Footwear

1415 Murfreesboro Road, Suite 600

Nashville, TN 37217


877.566.5153 (Fax)